Welcome to Friendship Subaru of Beckley
Friendship Subaru of Beckley, located at 117 Midtown Ave in Mt. Hope, WV, is a premier automotive dealership renowned for its customer-centric approach. Their dedicated team, including sales experts like Mark Ward and Ben Gurley, ensures a stress-free car-buying experience, characterized by excellent communication and personalized service. Customers rave about the knowledgeable staff, who effortlessly guide buyers through the intricacies of vehicle features and financing options. Additionally, their service department is highly praised for its professionalism, timely updates, and commitment to vehicle maintenance, making Friendship Subaru a trusted destination for all automotive needs. Experience the warmth and efficiency that has garnered them loyal clientele.
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117 Midtown Ave, Mt Hope, WV 25880, United States Hotline: +1 304-255-1406
Welcome to Friendship Subaru of Beckley, a gem nestled in the heart of Mt Hope, West Virginia. Located at 117 Midtown Ave, this dealership stands out not just for its extensive selection of vehicles but also for its exceptional commitment to customer service. With a phone number to connect directly at +1 304-255-1406, reaching out for inquiries is easy and convenient.
Friendship Subaru has garnered glowing reviews from satisfied customers, reflecting a robust dedication to creating a welcoming and transparent experience. Archie Garcia lauds the service department, highlighting the exceptional communication and personalized updates provided by staff like Jacy. Such attention to detail reassures customers during vehicle maintenance, reaffirming that their needs are in capable hands.
Customer experiences resonate with positivity, particularly when it comes to the car-buying process. From Cassidy Farley’s delight in finding her perfect new car with the help of the patient and knowledgeable Mark Ward, to Travis Nelson’s speedy and efficient service, the professionalism and friendliness of the staff shine through. Misty Garrett's account encapsulates the overall atmosphere: relaxed and enjoyable, breaking the stereotype of stressful car-buying experiences.
The team stands out with their collaborative approach—Derrick Stegal and Michael Farmer ensure that financial matters are made comprehensible and straightforward for every buyer. Whether it’s your first purchase or your fourth, like Jeanetta Maxfield’s family who keeps returning for their Subaru needs, everyone is treated with care and respect.
Finally, I must mention the mischievous charm of the service department, as noted by David Krass, who praised their ability to tackle issues swiftly. Their dedication to customer satisfaction is unrivaled, often going above and beyond expectations. This level of service creates a seamless transition between finding the right vehicle and ensuring it’s well maintained.
In essence, Friendship Subaru of Beckley embodies the spirit of community and trust. It isn't just a place to buy a car; it's an experience worth having, one that leaves you feeling empowered and satisfied. Whether you’re in the market for a new vehicle or seeking reliable maintenance, you’ll undoubtedly leave with a smile—and maybe even a new set of keys in hand!
Excellent communication in keeping me informed of progression throughout the maintenance service process of my vehicle. Jacy kept me updated via text, video and personal discussion on my vehicle's status and needs. Highly recommend Friendship Subaru's Service Department and personnel for all your vehicles maintenance, mechanical, parts, accessories, and electrical needs. Professional, personal, and service-oriented staff working for you! First Auto Dealer Service Department I have ever trusted to work on my vehicle(s) over sixty plus years I have owned a vehicle.
I wish I could give 10 stars! Mark Ward was so wonderful to work with while buying my first brand new car! He was knowledgeable, friendly and not pushy at all. He asked what I wanted and found exactly that, and within my budget. It had been a while since I bought a car and needed to be taught how to use all the bells and whistles and he was kind and patient while teaching me EVERYTHING. He took the time to fill the tank up and have it detailed. Derrick Stegal was also wonderful in helping me understand all the financial stuff and helping me with paperwork. Like I have mentioned, it had been so long since I had purchased a car. He took the time to explain all of the odds and ends to me in a patient and informed manner. Michael Farmer was also great with the financial side of things. My father (who lives in FL and is 80) was my co-signer and they were ALL so patient and friendly with him while trying to figure out all that goes with co-signing from afar. They worked as a team to get so much done while I was at work that day so that I didn’t have to just sit around when I got there after work. The work that they put in while I wasn’t even there was super impressive. Also, I walked around to the garage and met some of the service people that were also so wonderful!! All in all I am so thankful that I went to Friendship Subaru. Absolutely everybody I met was helpful and knowledgeable but also laid back and made the experience fun and stress free; exactly how buying a new car should be. Thank you so much guys!!
Wow, 1st my salesman was, attentive, helpful, and patient. Tried very hard to make the right deal. 2nd the dealership has been very helpful with the minor defect. 3rd the detail and cleaning person was top notch with dealing with the car. The service department went above and beyond to pull a rabbit out of the hat to get an issue fixed in the spot! This has to be only one of two dealerships in this area that is so costumer oriented. I will buy from here again
Mark Ward was extremely helpful and accommodating and helping us get our new car. Friendship Subaru was easy to work with and got us in an out quickly. Mark took the time to show us how all the new features of our car worked and we left completely satisfied. I would definitely do business there again.
I’m very pleased with the way all employees at Friendship Subaru treated me during my visit. I would highly recommend them to my family and friends. They were not at all pushy. Ben Gurley In sales was top notch.
This was such an incredible car-buying experience. I’ve purchased several cars from different dealerships and this was the best experience I have had. Ben was an awesome salesman. He was so fast, thorough, and efficient and took the time to show me the features and walk me through everything. I felt completely prepared to drive away in my new car. He made me feel very comfortable and the entire process was relaxed and laid-back. I would absolutely recommend Ben and Friendship Subaru for anyone looking for a smooth and wonderful car buying experience.
Our salesman, Don has a down to earth & awesome personality & did an excellent job helping us purchase our new 2024 Subaru Forester. Thank you Don! Also the closer was very helpful too!! The staff there has always been excellent. Rodney is also a gem and well as Janine to name a few. This is our 4th purchase there. We just keep coming back! 2/15/25 Went For my 1st oil change on my new Subaru and I can’t get over how friendly everyone is!! This is the best place to buy your new ride for sure!
Eddie Owens and the entire team treated me great, had a good experience purchasing my 2015 Grand Cherokee